Surrey Auto Works - Lanoguard Case Study

Jul 10, 2026

A Simple, Profitable Add-On Service

Ottershaw | Kaz Collins

The Result:

  • Additional revenue stream added to existing services
  • Easy upsell for both new and existing customers
  • Strengthened customer offering with minimal disruption

The Setup:

Surrey Auto Works introduced Lanoguard as an additional service to complement their existing work and provide customers with long-term vehicle protection.

Why Lanoguard:

  • Quick to introduce – easy setup
  • Fast training – under 1 hour
  • Efficient service time – 2–3 hours per vehicle
  • Seamlessly fits into existing workflow

Business Impact:

“Lanoguard has definitely had a positive impact on the business — it’s a great extra service we can now offer to both existing and new customers.”

Customer Impact:

  • Enhances overall service offering
  • Helps build customer trust and long-term care mindset
  • Supports customer retention through added value
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